Goma Serena Hotel, Goma
About the Hotel
Goma Serena Hotel is the only 5-star hotel in Goma, offering guests stunning views of Lake Kivu and a blend of modern comfort with Congolese hospitality. The hotel features a range of facilities including an outdoor swimming pool, fitness center, and multiple dining options. Located in the vibrant city of Goma, it serves as an ideal base for exploring the unique cultural and natural attractions of the Democratic Republic of Congo.
Location
Situated in the heart of Goma, the hotel is conveniently located just 1 miles from Goma International Airport. It is also within a short drive from key attractions such as Lake Kivu and Rwandan borders, making it an ideal starting point for excursions like gorilla trekking in Virunga National Park. Transportation options, including free shuttle services, ensure easy access to the surrounding area.
Rooms
The hotel comprises 0 mileseticulously styled rooms, each offering breathtaking views of Lake Kivu. All rooms come with air conditioning, a seating area, flat-screen TVs with satellite channels, and private bathrooms equipped with showers and complimentary toiletries. Selected accommodations include kitchenettes for added convenience, ensuring a comfortable stay for both leisure and business travelers.
Eat & Drink
Goma Serena Hotel offers a diverse dining experience with three distinct venues serving international and local cuisine. Rumoka Restaurant provides an all-day dining experience with picturesque views of the lake, while Kahuzi-Biega Bar is ideal for cocktails and light bites in a lively atmosphere. The exclusive Bambara Lounge caters to guests with a dedicated café service, perfect for relaxed gatherings.
Leisure & Business
Guests can enjoy a year-round outdoor pool, fitness center, and Maisha Health Spa, which offers rejuvenating treatments. The hotel also features versatile event spaces, including a state-of-the-art conference center, ideal for business meetings and special events. With 24-hour room service and a dedicated staff, Goma Serena Hotel caters to all guest needs.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a fantastic stay at the hotel. The room was spacious and had a kitchenette, which was very convenient. Everything was sparkling clean, and I loved that it felt like a suite rather than just a standard room. The only downside was that the size of the room was just above expectation.
The hotel exceeded my expectations with its clean and comfortable rooms featuring a kitchenette. The location was great and in line with the overall ambience. The service was not only friendly but also very accommodating to all my requests. The dining experience made my stay truly relaxing.
The hotel was above my expectations with its clean and comfortable rooms that featured a kitchenette. The location in Goma was in keeping with the lovely ambience, offering flexibility to adapt to service requests. The friendly staff were always accommodating and had something nice to say. The dining experience made my stay relaxing with local sweets, and the facilities were top-notch.
My stay at the hotel was delightful! The rooms were clean and comfortable, and the staff was incredibly friendly. The only drawback was the limited breakfast options. The location was perfect, and the pool area was well-maintained and enjoyable. Overall, a great value for the money.
My stay at the hotel was really nice. The rooms were above my expectations, very clean, and even had a kitchenette. However, the size of the room was a bit smaller than I anticipated. The service was excellent, the staff were friendly, and they were always accommodating to my requests. The location, while in Goma, was convenient for my needs. The dining experience was okay, nothing extraordinary, but the cakes were a nice touch. The facilities provided were satisfactory, and overall, it was a good value for the price paid.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, with a nice kitchenette. The staff was friendly and always ready to help. The location was convenient for my needs, and the dining experience was enjoyable with regional dishes. However, the paid shuttle service was a bit pricey.
The hotel exceeded my expectations with its cleanliness and spacious suites. The location was perfect in Goma, and the friendly service made my stay even more enjoyable. The dining experience was relaxing, although the food options were limited. The facilities were top-notch, offering everything I needed for a comfortable stay.
The hotel exceeded my expectations with its clean and spacious rooms. The location in Goma was perfect for my stay and the staff always had something nice to say. However, the dining options were limited, and the kitchenette in the suite was a nice touch. I found the facilities to be modern and well-maintained, offering great value for money.
The hotel exceeded my expectations with its fantastic kitchenette-equipped rooms, great location, cleanliness, and spacious suites. However, the dining experience could be improved with more varied food options. Overall, a great value for money.
I was pleasantly surprised by the hotel. The rooms were clean and spacious, and having a kitchenette was a real bonus. However, the location is a bit off the beaten path in Goma. The service was top-notch with friendly and accommodating staff, while the dining experience was relaxing with freshly made sandwiches. The facilities provided everything I needed for a comfortable stay.
Next best alternative
Hotel Santika Pasir Koja Bandung
Cavo Zoe Seaside Hotel
Palmiye Hotel Agva
Sequoia Hotel Manila Bay
Victor'S Residenz-Hotel Gera
Ascot House Hotel
Coucou Hotel & Kuckucks-Stube
In City Hotel
Golden Zaan Hotel, Zaandam-Amsterdam
Hotel And Spa Moreni
Ratan Uluwatu Hotel And Villas
Luminor Hotel Purwokerto By Wh